We want to ensure that our customers always enjoy their experience when they visit casino's through our site. That's why we ask you to bet responsibly. Betting can be great entertainment, provided you stay in control. We will always endeavour to help you if you find yourself in difficulties.
In order to help you bet sensibly most of the casino's have put in place a number of measures to assist you to gamble sensibly:
Setting your deposit limits:
Betting can be an exciting leisure activity and we encourage our customers to have fun, but not to bet beyond their means. Therefore most casino's offer customers the option to set a preferred maximum deposit limit and frequency.
Self Exclusion:
Most sites will help when a customer requests that their account be closed due to the fact that they believe they are gambling excessively and will close the account and will do all that it can to prevent new accounts being opened by that customer in the future.
Account History:
Customers are generally able to view their "Account History" in the "My Account" section of the sites, where they will get a full overview of all bets they have placed and the amount staked on each bet.
We work in conjunction with Gamcare, the UK's National centre for information, advice and practical help regarding the social impact of gambling and gambleaware.co.uk to help you when times take a turn for the worse and we also have a vast section dedicated to debt information.
All sites on Bonus Cash Cow have achieved high standards in player protection and social responsibility and recognise the need to assist their customers to bet responsibly. Most sites have implemented the following practices:
- Age verification systems
- Controls for customer spend
- Information about responsible gambling and sources of advice and support
- Training for customer services in problem gambling and social responsibility
If you are unsure whether or not you may have developed a gambling problem, you can use the following simple checklist for self-assessment. If you answer positively to at lest four of the following questions it is recommended you contact either Gamcare or Gamblers Anonymous and seek professional advice.
- Preoccupation:
Do you find that you are becoming preoccupied with past gambling successes?
- Tolerance:
Do you find that you need to increase the amount of money you gamble to achieve the same enjoyment and excitement?
- Unable to Stop:
Have you recently tried to stop gambling but were unsuccessful?
- Irritability:
Do you become moody or impatient when you are cutting down how much you gamble?
- Escape from Reality:
Do you ever use gambling a way of ignoring stress in your in life or even pick you up when you feel down?
- Chase losses:
Do you ever try to win back the money you lost by increasing the size or frequency of your wagers?
- Conceal Involvement:
Do you ever hide how much or how often you gamble from significant others?
- Unsociable Behaviour:
Have you ever committed fraud or theft to get money to gamble with?
- Ruin a Relationship/Opportunity:
Has gambling ever ruined a personal relationship or an occupational or educational opportunity?
- Bail-out:
Have you ever needed others to relieve a financial problem created by gambling?